Frequently Asked Questions
If your question isn’t covered here, reach out via the contact page.
What backgrounds do learners typically have?
Product managers, UX researchers, policy analysts, data scientists, and founders. Our foundations track requires no prior econ training.
How much time should I budget each week?
Most self-paced courses require 3–5 hours per week; live cohorts add a 90-minute session and optional office hours.
Do you offer certificates?
Yes. Complete all modules and assessments to receive a verifiable certificate with learning outcomes and estimated hours.
Are there refunds?
We offer full refunds within 7 days for self-paced courses if less than 20% is completed. Cohorts allow transfers to a later date when capacity permits.
Will you guarantee business results?
No. We teach methods to run credible experiments and reduce avoidable risk, but results depend on context and implementation.
How accessible are the materials?
Transcripts and captioned recordings are provided for live sessions. All materials are readable with high-contrast design and keyboard navigation.
Can teams enroll together?
Yes. We offer team bundles and can run private cohorts. Contact us to discuss scope and scheduling.
Do you share dark-pattern tactics?
No. We emphasize transparent choice architecture and informed consent. We avoid scarcity tricks, countdowns, or forced continuity.